Work billed and never collected
Consultations, procedures and surgery delivered, raised as a bill, and no money has come back against it. It ages quietly and nobody owns the chase.
AI clinical operating system
The clinic runs itself.
You get paid for all of it.
Solace runs your appointments, records, prescriptions and billing — with an AI co-pilot sitting beside your doctors. Then it does the thing no record-keeping system does: it reads your own clinic's numbers and hands you a ranked list of the money you earned and never collected.
Running in clinics and small hospitals across Bihar and beyond — general practice, orthopaedics, mother & child, multi-speciality and eye care.
What is recoverable this month
₹4,86,200
1
Work billed and never collected
38 bills · oldest 94 days
₹2,14,800
2
Claims denied or stuck
11 claims · 4 past appeal window
₹1,32,000
3
Follow-ups nobody rang
64 patients · date already passed
₹76,800
4
Work done but never charged
29 procedures in the notes, no bill line
₹41,300
5
Slots left empty
Inside your own advertised hours
₹21,300
The problem
Every clinic loses money it never sees leave
Not theft and not waste — just work that was done and never collected, and patients who meant to come back and never did. You almost certainly cannot put a number on any of these today. That is the problem, not the software you use.
Claims denied or stuck
Insurer rejections and pre-authorisations that never came back — named and aged, so they can be worked before the appeal window closes.
Follow-ups nobody rang
The doctor asked the patient to come back on a date. That date passed and nobody called. Most of what a practice earns comes from people who come back.
Patients who quietly left
Seen before, never discharged, and not back for months. The cheapest growth a practice has is the patient it already treated once.
Slots left empty
Open time inside your own advertised hours. An empty chair is rent you have already paid for — a recall turns it into a consultation.
Work done but never charged
Procedures, dressings and investigations written in the note with no matching line on the bill. The clinical record and the money never got compared.
What Solace does about it
Then it tells you the one thing to do first
Owners do not want a dashboard. They want to be told what to do. Not a wall of charts — a ranked list of what is recoverable, biggest first, counted from things that actually happened in your own clinic.
Ranked by rupees
Everything recoverable is priced and sorted, so the top of the list is always the biggest thing you can do today — not the newest or the loudest.
Shows its working
Every figure carries the arithmetic that produced it. You can open any number and see exactly which bills, claims or visits it was built from.
Names the person
Behind each line is a patient or an insurer, one tap away, with a number to call. You tick it off when it is chased, and next morning the list has moved on.
Watch it working
Four minutes, and you have seen the whole thing
Recorded from the running product, not animated. Every clinic and patient in them is invented. Narration in English or Hindi — the screens are English either way, because that is what your staff will actually use.
The front desk, the doctor's morning brief, a consult with the safety checks running, the signed prescription, nursing, the ward drug chart, the lab and the money.
Booking without ringing your desk, the prescription arriving after the visit, and reminders that read themselves aloud.
Where we are different
Not another record-keeping system
You have probably been shown three or four of these. Every HMIS stores what happened. Solace reads it — and then does something with it.
Everything a working day needs
Appointments, the OPD queue, prescribing and billing — plus a pharmacy, lab, ward or optical counter only if you actually run one.
An AI co-pilot inside the consult
The patient's history in one paragraph, safety checks on every prescription, and a drafted note the doctor reviews and signs. It never prescribes on its own.
The money desk nobody staffs
Unpaid bills, denied claims, missed follow-ups and patients who stopped coming — found, priced in rupees, and handed over as a call list.
For your doctors
Your doctor's morning, written for them
One brief before the first patient: who is waiting, which results are back, what stock is low, and which patient needs a second look today.
- The patient's whole history in one paragraph, written from that patient's own record
- Allergies, drug interactions and red flags surfaced before the prescription is signed
- A drafted prescription — dose, frequency and duration — for the doctor to review
- Anything the safety check could not verify is said plainly, not hidden
- Dictate instead of typing, in Hindi or English, and the visit writes itself up
- The same patient, the same checks, on the doctor's phone between cases or from home
Assistive, not autonomous
The AI never prescribes and never diagnoses on its own.
It drafts and it flags. A registered doctor reviews and signs everything that leaves the clinic. Solace is not a medical device and does not claim to be one.
Sized to your clinic
Run only the desks you actually have
Most clinics have no pharmacy, no lab and no insurance desk. Those stay switched off — the software does not nag your staff about a ward you do not run.
Every clinic gets this
- Appointments & OPD queue
- Prescribing, with safety checks
- Patient records & history
- Billing & invoicing
- Reminders & recalls
- Staff & departments
Switched on only if you run one
Pharmacy dispensing & stock
Laboratory (LIS)
Radiology (RIS)
IPD, beds & eMAR
Nursing station
Insurance / TPA claims
AI for your front desk
Clinic phone number
AI staff roster
Eye hospitals get three more of their own — optometry and refraction, surgery counselling, and an optical counter — with a record that has a left eye and a right eye rather than one set of boxes.
3
App languages — English, Hindi, Bengali
6
Hindi-belt dialects understood
24/7
AI phone desk, if you want one
₹0
What the patient app costs you
For your patients
Patients book you themselves, in their own language
The Solace patient app is its own product. One account, any clinic — the patient keeps it wherever they are treated. You do not build it, pay for it or support it.
- They book their own appointments without ringing your desk
- Walk-ins and phone bookings land in the same diary — one list, not two
- Prescriptions, reports and medicine reminders reach them after the visit
- Reminders read themselves aloud and take a spoken answer, in Hindi or English
- Free for your patients, and free to you
Switching
You are already on something. We move you off it.
HealthPlix, Practo, Eka Care, Docon or a spreadsheet — we import your patients, their history, your appointments and your charge list, and we show you exactly what will come across before anything is written.
You send an export
Whatever your current system gives you. We check it and report back what we found — how many patients, how much history, and anything that did not read cleanly.
We show you the dry run first
A rehearsal against your real file that writes nothing. You see the exact rows that will land before a single record is created.
Your clinic is set up as itself
Your doctors, your timings, your fees and your letterhead — into a database that is yours alone, not a shared table with a column for your name.
The first week runs alongside
Not instead of your existing system. You switch it off when your own staff say they are ready, and your data stays exportable at any time.
Pricing
From ₹999 a month, with the AI included
Excluding GST, for a clinic with two doctors and two staff. No setup fee and no lock-in. Annual is ten months for twelve.
Starter
Everything that runs the clinic — and the AI, included.
₹999
per month, ex-GST
or ₹9,999 a yeartwo months free — save ₹1,989
- Records, scheduling, OPD & billing
- Drafted prescriptions & visit summary
- Clinical reasoning co-pilot
- Morning brief · patient app · reminders
Most clinics
Scribe
Starter, plus the consult written up — and dictation instead of typing.
₹1,999
per month, ex-GST
or ₹19,999 a yeartwo months free — save ₹3,989
- Everything in Starter
- Record & transcribe the consultation
- Voice assistant for the doctor
- A structured note to review
Growth
Scribe, plus the money desk and the phone.
₹2,999
per month, ex-GST
or ₹29,999 a yeartwo months free — save ₹5,989
- Everything in Scribe
- Clinic phone number that answers
- Claims, charge capture & leakage
Pharmacy, lab, radiology, IPD, the front-desk AI and the staff roster are add-ons. See the full price list.
The questions a careful owner asks
Your patients' data, and where it lives
Your own database
Every clinic gets a separate database — not a shared table with a column for your name.
Stored in India
Your data is stored and processed in India, and built to the Digital Personal Data Protection Act.
Portable, not locked in
Patients can link their ABHA number, and records export as a standard FHIR bundle. You can export all of it, any time.
Not a medical device
The AI drafts and flags; a registered doctor reviews and signs. We do not claim otherwise.
Start with your own numbers
Give us your last sixty days as an export and an hour of your manager's time. We will show you what is recoverable in your clinic, priced in rupees — before you pay us anything.